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cppdev:submittickets [2012-11-22 19:22] 127.0.0.1 external edit |
cppdev:submittickets [2017-02-05 17:15] Carsten deleted obsolete page (it's all done via the Bitbucket Issue Tracker now) |
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| In order to create a new ticket, you must [[http://trac.cafu.de/login|login to Trac]] first. | In order to create a new ticket, you must [[http://trac.cafu.de/login|login to Trac]] first. | ||
| - | If this is your first visit to Trac, note that the Trac login is connected to the forum database: You only have to register yourself once at the [[http://www.cafu.de/forum/|forums]], where your user account is managed and kept. Login with the same username and password at Trac, then check in the [[http://trac.cafu.de/prefs|Preferences]] if your email address has been overtaken into the Trac session correctly. Optionally fill in your full name as well. | + | If this is your first visit to Trac, note that the Trac login is connected to the forum database: You only have to register yourself once at the [[http://forum.cafu.de|forums]], where your user account is managed and kept. Login with the same username and password at Trac, then check in the [[http://trac.cafu.de/prefs|Preferences]] if your email address has been overtaken into the Trac session correctly. Optionally fill in your full name as well. |
| Before creating a new ticket, //use the search functions// in order to make sure that the bug or proposed enhancement has not already been submitted: | Before creating a new ticket, //use the search functions// in order to make sure that the bug or proposed enhancement has not already been submitted: | ||
| Line 19: | Line 19: | ||
| * in ticket keywords (example: [[http://trac.cafu.de/query:status!=closed&keywords~=SoundSys]]). | * in ticket keywords (example: [[http://trac.cafu.de/query:status!=closed&keywords~=SoundSys]]). | ||
| If you are unsure whether you encountered the same bug, open a new ticket and add mutual links to both tickets | If you are unsure whether you encountered the same bug, open a new ticket and add mutual links to both tickets | ||
| - | (entering a ticket number like ''#1234'' into a ticket description is automatically converted into a hyperlink to ticket number 1234). | + | (entering a ticket number like ''#1234'' into a ticket description is automatically converted into a hyperlink to ticket number 1234). |
| If you want to express interest in a bug that is already submitted, add yourself to the CC list or add more details. Or even better, try to fix it. ;-) | If you want to express interest in a bug that is already submitted, add yourself to the CC list or add more details. Or even better, try to fix it. ;-) | ||
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| The first state of a new ticket is always **new**, and it is up the developers to initiate transitions to other states. When a ticket has reached state **closed**, its objectives have been met and its issue is being considered resolved. | The first state of a new ticket is always **new**, and it is up the developers to initiate transitions to other states. When a ticket has reached state **closed**, its objectives have been met and its issue is being considered resolved. | ||
| - | The source file of the diagram is {{:cppdev:cafuticketworkflow.dia}}, and another version that has been automatically generated with GraphViz is [[http://www.cafu.de/wiki/_media/cppdev:cafuticketworkflow-graphviz.png|here]]. | + | The source file of the diagram is {{:cppdev:cafuticketworkflow.dia}}, and another version that has been automatically generated with GraphViz is [[http://docs.cafu.de/_media/cppdev:cafuticketworkflow-graphviz.png|here]]. |
| ===== Final Note ===== | ===== Final Note ===== | ||
| - | Cafu is to a large degree a community project, and we need and very much appreciate your help. | + | Cafu is, to a large degree, a community project, and we need and very much appreciate your help. |
| Here are just a few examples on what you can do: | Here are just a few examples on what you can do: | ||